Reference

Our Legal Terms and Your Rights at v80

This page sets out the legal relationship between you and v80 — covering how we collect and use your data, what our terms mean for your account, and…

Terms of UsePrivacy PolicyCookie PolicyAccount EligibilityData Retention
v80 Our Legal Terms and Your Rights at v80
LEGAL CONTACT PATHS

How to Reach Our Legal and Compliance Team

If you have a question about our terms, want to exercise a data right, or need to flag a legal concern, our team is available around the clock.

Live Chat Support Open the chat window from any page on v80. Our support agents can handle general legal questions and escalate formal data or account requests to the relevant team within 24 hours.
Email — Legal Requests Send formal data access, correction or deletion requests to our legal inbox. We acknowledge all emails within one business day and resolve most requests within 30 days of receipt.
In-App Help Centre Navigate to Account Settings and select Help to find policy documents, submission forms for data requests, and status updates on any open legal ticket you have raised with us.
HOW WE HANDLE THIS

Data Handling, Cookies and Account Security at v80

We apply strict internal controls across data collection, cookie management, account security and retention schedules.

Data We Collect

We collect identity details, contact information and transaction records — including UPI and Paytm references — strictly to operate your account, process payouts and comply with anti-fraud obligations under applicable law.

Cookie Management

Our site uses functional, analytics and preference cookies. You can adjust or withdraw consent at any time via the cookie preference panel in your browser or within the v80 account settings page.

Account Security

Your account is protected by encrypted login, session-timeout controls and two-factor verification. We never store full payment credentials; UPI and PhonePe transactions are tokenised at the payment gateway level.

Data Retention Schedule

Transaction and identity records are held for the minimum period required by applicable law — typically seven years for financial records. Non-essential profile data is deleted within 90 days of account closure upon your request.

Who to Contact for Changes

All data correction, portability and deletion requests go to our legal inbox. Include your registered email and account ID. Our privacy team processes requests within 30 days and confirms completion in writing.

Jurisdiction and Eligibility

Access to v80 depends on local law in your state or territory. Where local regulation restricts use, those rules apply. We do not override local law; eligibility is assessed on a per-region basis at account registration.

Common Legal Questions About Your v80 Account

These are the questions we receive most often about terms, data rights and account access. If your question is not answered here, use the live chat or email route described above to reach our legal team directly.

Yes. Submit a data access request to our legal inbox with your registered email and account ID. We will compile and send your data package within 30 days, covering identity records, transaction logs and communication history.

Send a deletion request via email or the in-app Help Centre. We will remove non-essential data within 90 days of account closure. Financial transaction records required by law are retained for the legally mandated period before deletion.

Yes. Access depends on local law in your state or territory. We assess eligibility at the point of registration and restrict access where local regulation does not permit it. Check the terms section for the current list of applicable regions.

We notify you by email and in-app message before any material change takes effect. Continuing to use your account after the notified date counts as acceptance. You may close your account before then if you do not accept the revised terms.

No. Payment credentials are tokenised at the gateway level and never stored in full on our servers. We retain only a masked reference and transaction ID for reconciliation and anti-fraud purposes, in line with applicable data law.

Email our legal team with full details of your concern, your account ID and any supporting documents. We acknowledge within one business day and provide a formal written response within 14 working days of receiving complete information.

Yes. You can update most profile fields directly in Account Settings. For identity documents or name corrections, contact our legal team by email. We process correction requests within 30 days and confirm each change in writing.