Reference

How v80 Handles Your Personal Data

This Privacy Policy explains what personal information v80 collects when you open an account, how we use it, and what choices you have over it.

Data collected only for account operationNo sale of personal data to third partiesUPI & Paytm transaction data stays encryptedYour right to access or delete your dataAvailable where local law permits

Explore the Lobby Read FAQ

What This Policy Covers and Where It Applies

v80 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all account holders who access v80 from India, including those in Mumbai, Delhi, and every other state where our platform is available under local law. We collect the information you provide during registration — name, email, phone number — along with transactional

1
data tied to payment methods such as UPI, Paytm, and PhonePe. Device identifiers and session logs are gathered automatically to keep your account secure and our service running correctly. We do not collect payment credentials directly; those are handled by the respective payment processors under their
2
own security standards. Your data is processed in accordance with applicable Indian data protection requirements, and eligibility to use our platform depends on the laws of your jurisdiction. We retain account data only for as long as your account remains active or as required by law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our privacy team is available through the channels below.

Email Support Send your data access, correction, or deletion request to our dedicated privacy inbox. Include your registered email address so we can locate and verify your account before acting on your request.

Live Chat Open the chat widget in your account dashboard and select the Privacy topic. Our support agents can raise a formal data request on your behalf and confirm the expected resolution timeline.

Account Settings Log in and navigate to Account Settings to update marketing preferences, review consent choices, or download a copy of the personal data we hold for your profile.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into every layer of how v80 handles personal data. From encrypted payment flows to clearly stated retention timelines, here is exactly what we do and who you…

Encrypted Data Storage

All personal and transactional data — including details linked to UPI and PhonePe deposits — is stored with AES-256 encryption. Access is restricted to authorised personnel with a documented operational need.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which sections of the site you use most. You can manage cookie preferences through your browser settings at any time.

Account Security Controls

Two-factor authentication is available on every v80 account. Login attempts are monitored, and unusual activity triggers an automatic alert to your registered phone number or email address.

Data Retention Timeline

Active account data is kept for the duration of your membership. If you close your account, we retain the minimum records required by law — typically transaction logs — for the statutory period, then delete the rest.

Third-Party Sharing Policy

We share data only with payment processors such as Paytm and PhonePe, identity verification partners, and regulatory bodies when required by law. We do not sell or rent your personal data to advertisers.

Data Correction Requests

If any information we hold about you is incorrect, contact our privacy team via email or live chat. We will verify your identity, correct the record, and confirm the change within five business days.

Frequently Asked Questions About Your Privacy

These questions cover the most common concerns about how v80 collects, stores, and shares your personal information. If your question is not here, reach us through the contact channels listed above and we will respond within 72 hours.

We collect your name, email address, phone number, and date of birth at registration. When you transact via UPI, Paytm, or PhonePe, we receive a transaction reference — not your full payment credentials, which stay with the payment processor.

Yes. Log in to Account Settings and use the data download option, or email our privacy team with your registered details. We will compile and send your data within seven business days of verifying your identity.

Submit a deletion request via email or live chat. We will remove your profile and non-statutory records within 30 days. Transaction logs required by law are retained for the mandated period, then permanently deleted.

Only with parties that are necessary to operate the service — payment processors like Paytm and PhonePe, identity verification providers, and law enforcement or regulators when legally required. No advertising or marketing third parties receive your data.

Session cookies maintain your login state; analytics cookies help us improve the account experience. You can disable non-essential cookies in your browser settings at any time without losing access to your account.

Personal profile data is deleted within 30 days of account closure. Financial transaction records are kept for the period required under applicable Indian law — usually five to seven years — then permanently erased.

Contact our privacy team by email or live chat first; we aim to resolve complaints within five business days. If you remain unsatisfied, you may escalate to the relevant data protection authority under Indian law applicable in your state.

How v80 Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Encrypted Data Storage

Cookie Usage

Account Security Controls

Data Retention Timeline

Third-Party Sharing Policy

Data Correction Requests

Frequently Asked Questions About Your Privacy

01 What personal data does v80 collect when I open an account?

02 Can I request a copy of all the data v80 holds about me?

03 How do I ask v80 to delete my personal data?

04 Does v80 share my information with any third parties?

05 How does v80 use cookies and can I turn them off?

06 How long does v80 keep my data after I close my account?

07 Who do I contact if I believe my data privacy rights have been violated?

Related Pages